We hope we never let you down but, if we ever do, we have a robust Complaints Procedure that you can follow. A copy of this Complaints Procedure is available on request.
To request a copy of our Complaints Procedure please contact us at:
38 Pembroke Road
(01) 5822 570
If you are ultimately not satisfied with the outcome of the Complaints Procedure you may raise your complaint with: The Financial Services and Pensions Ombudsman, Lincoln House, Lincoln Place, Dublin 2, D02 VH29 or online at www.fspo.ie.